Exchange Policy
Note:
Due to the intimate nature of our products, only the following items may be exchanged in-store within 7 days of purchase for another product or store credit: Bras, swim tops, swim cover-ups, robes, loungewear.
All items must be exchanged in unwashed, unworn condition, with no scents, marks or signs of wear, with original tags still in place.
All other items, including strapless bras, nursing bras, sexy wear, intimacy devices and accessories, items with a crotch, sealed packaging, or special orders are FINAL SALE. Shipping fees are non-refundable.
Any product mishandled or not properly cared for in accordance with the BraTopia Care Card will be considered Final Sale. All of our products are hand wash only, and must be washed using the specific wash sold in our store. To maintain the warranty, customers must have purchased this wash from us and it must be recorded in their profile.
If the recommended care instructions are not followed, the product warranty will be void. Gift cards are non-refundable. All discounted products are FINAL SALE.
Discounts cannot be applied to previously purchased merchandise. No price adjustments.