Exchange Policy

1. Due to the intimate nature of our products, only the following items may be exchanged within 7 days of purchase for another product or store credit (You can exchange a product maximum for 1 time):

  • Bras

  • Swim tops

  • Swim cover-ups

  • Robes

  • Loungewear

 

2. All items must be exchanged in unwashed and unworn condition, with no scents, marks, or signs of wear, and with original tags still in place.

 

3. The following items are always final sale:

  • Strapless bras

  • Underwear

  • Sexywear

  • Intimacy devices

  • Accessories

  • Items with a crotch/sealed packaging 

  • Special orders

 

4. Any product mishandled or not properly cared for in accordance with the BraTopia Care Card will be considered a final sale.

 

5. Gift cards are non-refundable.

 

6. Discounts cannot be applied to previously purchased merchandise. No price adjustments.

 

7. All discounted products are final sale.

 

8. Shipping fees are non-refundable.